Delivery: Island Teak will made a best effort attempt to accommodate your delivery wishes. We cannot guarantee a delivery date at time of order, but will gave an approximate estimate based on and subject to availability. Backordered items may take up to 12 to 16 weeks, and for this reason, we encourage you to order early if you require specific dates for delivery. Shipping costs may vary depending on the weight, location, and specific requirements of your order. Local Delivery is free. Please be certain that your sales representative has all necessary information - especially steps, inside delivery, restricted access for trucks, etc. Unexpected delivery requirements may result in increased shipping & handling charges being applied to your order.

Shipment Policy: Island Teak attempts to ship via the best available carrier. We cannot assume responsibility for any damages or shortages that occur in transit or storage. It is the customer's responsibility to note any damages or shortages found on the carrier's bill of lading. We recommend that you write "Subject to Inspection" when you sign the delivery receipt. Inspect all orders thoroughly upon receipt and promptly notify the carrier for any claims.

Return Policy: Any return for buyer's remorse is subject to a 15% restocking fee.